All Terms
Effective Date:
Sep 1, 2025
Studio95 Service Terms and Conditions
1. Parties and agreement
1.1 These Terms are a binding agreement between Studio95 Pty Ltd or the relevant Studio95 business entity (Studio95, we, us) and the client named in the proposal, quote, invoice, checkout, or email confirmation (Client, you).
1.2 By paying an invoice, accepting a proposal, booking a date, or using the Services, you accept these Terms.
2. Services and definitions
2.1 Audit means the fixed fee analytics review that produces an Action Plan and a walkthrough call.
2.2 1 day build means a five hour implementation session that starts at 10.00 am on the chosen Business Day.
2.3 1 week build means a five Business Day implementation from Monday to Friday.
2.4 Action Plan means the scope, priorities, and deliverables identified in the Audit.
2.5 Business Day means Monday to Friday in the State or Territory where Studio95 has its principal place of business, excluding public holidays.
2.6 Deliverables means the specific outputs described in the Action Plan or booking confirmation.
3. Plan overview
3.1 Audit
(a) The Audit is a fixed fee service priced at A$500, payable upfront.
(b) The Audit includes:
A written Action Plan that reviews your numbers, website, social media, offers, and systems against Studio95’s Nine Areas of Business.
A walkthrough call to explain findings and next steps.
(c) The Audit is a mandatory first step before any 1 day or 1 week build.
(d) If you proceed to a build within 6 months, the A$500 Audit fee is deducted from the build price.
(e) No work will commence until you complete the intake forms and provide required access.
4. Audit credit and upfront saving
4.1 If you proceed to a 1 day build or a 1 week build within 6-months of the Audit, the A$500 Audit fee is deducted from the build price.
4.2 Paying the build price upfront provides a A$200 saving on the build for week build only.
5. Start conditions and client inputs
5.1 Work will not commence until you have completed the Audit intake forms and provided all required access, assets, and information for the Services.
5.2 You warrant that any content, data, or access you supply is accurate, lawful, and does not infringe third party rights.
6. Scope, changes, and approvals
6.1 The Action Plan and the booking confirmation set the scope and Deliverables for a build.
6.2 Any change to scope must be agreed in writing before the scheduled start date. Additional work is quoted and billed separately.
6.3 Unless stated otherwise, builds include up to two rounds of reasonable revisions on the agreed Deliverables.
7. Scheduling, delays, and pauses
7.1 The 1 day build runs for five hours on the booked date and starts at between 8:00am-10.00 am. The 1 week build runs for five consecutive Business Days.
7.2 Dates are reserved on payment and confirmed by email.
7.3 If the project is delayed after the start date because approvals, feedback, or access are not provided, Studio95 may apply a delay fee of A$50 per business day and move the work to the next available window.
7.4 If Studio95 is delayed by events beyond our control, we will notify you and agree a new date. No delay fee applies in that case.
8. Fees, expenses, and taxes
8.1 Fees are as stated in the proposal, checkout, or invoice. The Audit fee is payable upfront. Builds are payable upfront unless agreed otherwise in writing.
8.2 Prices are inclusive of GST unless stated.
8.3 Third party costs and subscriptions are your responsibility unless expressly included.
9. Payment terms and refunds
9.1 Invoices are due on receipt unless a due date is shown. Late amounts may attract reasonable administrative or interest charges permitted by law.
9.2 Payments are not refundable once a project has commenced. If Studio95 cancels without cause before commencement, we will refund amounts paid for the unperformed portion.
10. Communication
10.1 You may contact Studio95 by email, phone, video call, or WhatsApp during business hours.
10.2 Key decisions and approvals are confirmed by email for record.
11. Third party platforms and compliance
11.1 Studio95 may integrate or work with third party platforms. We are not responsible for outages or changes made by those providers.
11.2 You are responsible for lawful use of contact data and for compliance with the Privacy Act 1988 (Cth), the Spam Act 2003 (Cth), and any platform terms.
12. Intellectual property
12.1 On receipt of full payment, ownership of custom Deliverables created specifically for you transfers to you.
12.2 Pre existing materials, methods, templates, and frameworks used by Studio95 remain our intellectual property. We grant you a non exclusive licence to use such materials within your own business. You must not resell or provide them to third parties without written permission.
12.3 You grant Studio95 a non exclusive licence to use your supplied content as needed to provide the Services.
13. Portfolio and credits
13.1 Studio95 may display the work in portfolios, case studies, and marketing unless you object in writing before the project starts. We will remove confidential details on request.
14. Warranties and disclaimers
14.1 Studio95 will perform the Services with due care and skill.
14.2 Except as required by law, Studio95 does not promise any specific financial or commercial outcome. Performance can vary with market conditions, algorithms, budgets, and client execution.
15. Liability
15.1 To the extent permitted by law, Studio95 excludes liability for indirect or consequential loss, loss of profits, and loss of opportunity.
15.2 Studio95’s total aggregate liability for any claim is limited to the fees paid for the part of the Services giving rise to the claim.
15.3 Nothing in these Terms excludes any rights under the Australian Consumer Law that cannot be excluded.
16. Termination
16.1 Either party may terminate for material breach that is not remedied within fourteen days of written notice.
16.2 On termination, you must pay for Services performed up to the effective date of termination.
17. Confidentiality and privacy
17.1 Each party must keep confidential information received from the other secure and confidential, and use it only for the Services, except where disclosure is required by law.
17.2 Studio95 handles personal information in accordance with its privacy policy.
18. Subcontractors
18.1 Studio95 may use vetted subcontractors and remains responsible for their work.
19. Disputes, governing law, and venue
19.1 The parties will first attempt to resolve any dispute by good faith discussion within fourteen days.
19.2 These Terms are governed by the laws of Australia and the laws of the State or Territory where Studio95 has its principal place of business. Each party submits to the exclusive jurisdiction of the courts of that State or Territory.
20. General
20.1 These Terms, together with the proposal or booking confirmation, are the entire agreement about the Services and replace any prior discussions.
20.2 If any part of these Terms is held invalid, the rest continues in force.
20.3 Variations must be in writing and accepted by both parties.